FAQ

Have a query or two about your upcoming stay? No worries! Below, our team has compiled the most frequently asked questions and other information answering everything from check-in times to pet policies and more.

Still have further questions? Please reach out to us through our contact form.

Our check-in time is from 2:00PM to 11:00PM. Guests must check-out by 10AM.

The fare generally ranges between $30-$40 but may vary depending on time of day and how busy it is.

We are in walking distance of Summer Hill train station (about 9 minutes) and Ashfield train station (about 12 minutes). Additionally, there are regular buses at run along Liverpool Road that head into the CBD.

Yes we do! There is an express checkout box located near the exit gate that you can use on the way out.

Yes, we have parking available on our premises. The parking is free of charge for our guests.

We do not currently require any COVID test results and there are no other restrictions or procedures for COVID in general. If this changes, we will endeavour to notify all guests affected as soon as possible.

There is a height limit of 5 metres at the entry. Additionally, we have a space for parking a large vehicle such as a bus or truck near the office.

Yes! We accept Stay NSW vouchers and also Parent NSW vouchers.

Please notify the reception desk at your earliest convenience so one of our staff can check availabilities and process the extension if possible.

No, currently each unit is individual. However, we can arrange for two units to be booked next to each other to accommodate larger groups and families.

Click here for handbook https://westsidemotorinn.com.au/guest-handbook/